Contact information

Last Updated: 24 September 2026

Customer Service

For questions regarding orders, products, shipping, returns, refunds or any of our policies, please contact:

Email: support@ironwicktools.com

Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM

We aim to respond to customer enquiries as soon as reasonably possible during our customer service hours.

Company Information

Trading Name: Iron Wick Tools
Legal Entity: HW PAY LTD
Company Number: SC858098
Registered Office: 121 Giles Street, Suite 1A, Edinburgh, Scotland, EH6 6BZ, United Kingdom
Website: ironwicktools.com
Email: support@ironwicktools.com

For customer service enquiries, please contact us using the email address above.