Privacy policy
PRIVACY POLICY
Iron Wick Tools ("we", "us", or "our") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
- Name, email address, billing and shipping address
- Payment information (processed securely — we do not store card details)
- Order history and browsing behaviour on our website
- Communications you send to us
How We Use Your Information
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To respond to customer enquiries
- To improve our website and services
- To send marketing communications (only with your consent)
Legal Basis for Processing We process your data on the basis of contract performance, legitimate interests, and consent where required.
Sharing Your Data We do not sell your personal data. We may share it with trusted third parties such as shipping carriers and payment processors solely to fulfil your order.
Your Rights Under UK GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at support@ironwicktools.com.
Data Retention We retain your data for as long as necessary to fulfil your order and comply with legal obligations.
Contact For privacy enquiries, contact us at support@ironwicktools.com.